05 Feb 2019

OFWAT Initial assessment of plans We set high expectations for water companies at PR19. We pushed them to go further than ever before, improving efficiency, customer service and resilience. We asked them to share financing gains with customers and to ensure that dividend and executive pay policy is aligned to delivering for customers. We asked […]

13 Nov 2018

Speech from Rachel Fletcher – A greener water sector: How can our water companies leave a positive legacy for future generations? Institute of Water Environment Conference, 7 November 2018 Thank you very much for the opportunity to come and speak today on such a vitally important topic and one which is so very close to […]

09 Oct 2018

The water industry has submitted plans to Ofwat that detail how companies intend to address the shortcomings identified in their handling of the “Beast from the East”. A Water UK report can be accessed here and Thames Water’s report is available here. It follows widespread disruption to the network in the aftermath of the freeze/thaw […]

14 Aug 2018

Water sector regulators call on water companies to do more on resilience Defra, the Environment Agency, the Drinking Water Inspectorate and Ofwat have sent a joint letter to the water companies calling on them to do more work on building resilience in water resources management in England. The regulators say that “ambitious and co-ordinated leadership” across […]

26 Jul 2018

Measures to deliver deep cuts in household water demand require greater leadership and collaboration   Water Briefing: ‘Rob Lawson, Water Resources Director at Artesia Consulting explores the issues around Ofwat’s recent report on the long-term potential for deep reductions in household demand in the context of current AMP7 business planning. Rob Lawson: Ofwat published their report on the long-term potential […]

04 Jul 2018

This letter is Minister Rutley‘s (Interim Parliamentary Under Secretary of State at the Department of Environment, Food and Rural Affairs) response to the Chief Executive Officer of Ofwat. Ofwat sent a letter to Minister Rutley setting out initial reactions to the National Infrastructure Commission’s ‘preparing for a drier future’ report on water. This included thoughts on how the sector needs to […]

04 Jul 2018

BBC: Water companies have damaged trust, regulator Ofwat says. High levels of payments to bosses and investors by water companies have damaged customer trust, the regulator Ofwat has said. It has published new rules that will force firms to explain how executive pay is linked to performance and to prioritise customers’ interests. Companies paying dividends […]