29 Oct 2015

NAO “Since privatisation, Ofwat and Defra have overseen major improvements in water quality and service quality. Ofwat’s 2014 price review committed companies to improving services further over the next five years while cutting customer bills, increasing value for money for consumers. Customers, however, have not seen enough of the benefits of companies’ unexpected financial gains […]

21 Sep 2015

The economic regulator has brought together and analysed information published by companies in July. Ofwat reports that companies generally delivered good levels of service to most consumers in 2014-15, but is calling for the water companies to improve their performance on sewer flooding and pollution incidents. The regulator has also set out details of steps […]

15 Sep 2015

Ofwat has potentially opened the door for the price control period for parts of the water sector to be extended from the current five years. According to Utility Week, the regulator has said that for future price reviews, elements of the wholesale value chain, such as sludge treatment, could be given a longer price control […]

26 Aug 2015

Ofwat ‘Our five-year business plan for 2015-16 to 2019-20 sets out our overall approach for delivering our strategy, ‘Trust in water’ over the next five years. We update our business plan every year so that we always look five years ahead. It may change significantly from year to year, as circumstances change and our priorities evolve. […]

12 Aug 2015

Trust in Water This document set out the key reflections on our 2014 price review programme along with our next steps. These reflections cover the period from the publication of the methodology in July 2013 to the publication of final determinations in December 2014. It does not review the decisions make on price limits. The […]

12 Aug 2015

Ofwat: ‘Water companies are contributing expertise and perspectives to inform the debate on the future of water, in partnership with all the sector’s stakeholders. Looking forward 25 years and more, the water sector faces challenges from population growth, climate change, tightening environmental standards and changing customer expectations. These challenges will require both significant further investment […]