20 Oct 2022
Thames Water is at the top of a league table charting the number of written complaints made to water firms in England and Wales last year, with the number more than doubling since 2017, the Guardian has reported. The number of written complaints received by the firm from household customers has risen from 17,039 in 2017/18 […]
13 Oct 2022
Aileen Armstrong, Senior Director, Company Performance and Price Controls at Ofwat, is warning that current concerns and headlines in the media about the UK water sector are not going to go away without real change and that the pressure is only going to intensify over the coming months. In a speech to delegates at the […]
06 Oct 2022
England and Wales water regulator Ofwat hands out financial penalties to 11 firms for missing supply, biodiversity, pollution and sewer flooding goals. Overall, for those 11 companies, almost £150m is planned to be taken off customers’ bills in the next financial year because of missed targets Ofwat has announced. Ofwat went on to […]
06 Oct 2022
The Environment Secretary has announced that the potential civil penalty is to rise from £250,000 to up to £250 million to help bring quicker enforcement action against water companies for causing pollution. The Minister will bring forward proposals to raise the civil penalty for water companies who pollute the environment by 1,000-fold. The […]
22 Sep 2022
Water sector supply chain companies are being invited to share their experiences of working with UK utilities over the past 12 months with British Water. The survey asks contractors, consultants and suppliers to rate their clients’ performance in 11 areas, including innovation, professionalism, contractual approach and communication. The sector is facing increasing challenges – from […]
15 Sep 2022
On his first day in office the newly appointed environment secretary ordered water company chief executives to submit plans to make “significant improvements” to reduce sewage discharged into waterways within two weeks. Ranil Jayawardena said his message to sector heads had been that the current approach is “not good enough”. Water companies given two week […]
21 Jul 2022
Press release from the UK Government plan to reduce water pollution: ‘New plans to help safeguard England’s precious protected sites by driving down nutrient pollution and allowing for the construction of sustainable new homes for families across the country were announced by the Government today (Wednesday 20 July, 2022). Nutrient pollution is an urgent problem […]
14 Jul 2022
The Environment Agency is today calling for: Courts to impose much higher fines for serious and deliberate pollution incidents. Fines currently handed down by the courts often amount to less than a Chief Executive’s salary. Prison sentences for Chief Executives and Board members whose companies are responsible for the most serious incidents and company directors struck […]
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